Frequently Asked Questions
Our wigs are custom made, so the processing time is 5 to 10 business days. During busy periods, this time may be longer.
Once your order is shipped, please allow 2 to 5 business days (excluding weekends and holidays) before receiving it
It all depends on the desired result. We offer several types of lace, from the thinnest (HD) to the most durable (Classic/Transparent). The thinner the lace, the more expensive it will be.
5x5, 13x6, and 360 laces are just a matter of different sizing. For example, a 360 lace can also be available in Classic or HD.
No, we cannot cut the lace on a wig without you being present.
They're pre-customized and ready to install, but the way to cut the lace is different for everyone for a better result. Join us on Instagram for tutorials on how to cut your own lace.
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